Datrend Systems Services

Is it time to have your Datrend intruments calibrated? If you didn't have a factory authorized service center do the work last year, do you really want to roll the dice again this year? As only one of the two authorized Datrend service centers in the U.S., we also provide firmware upgrades, battery reconditioning and manufacturer warranty service and upgrades.



Serving as the exclusive authorized Eastern Service Center, covering 37 states, for biomedical engineering company Datrend Systems, Accuserve, Inc. provides calibration, firmware upgrades, and repair services for Infutest infusion pump analyzers (including RMS models), Oxitest pulse oximeter simulators, ES-601 safety analyzers and AMPS-1 patient simulators. In our ISO/IEC 17025 PJLA accredited laboratory, highly trained technicians follow stringent OEM procedures for electrical, pressure, and flow calibration of these complex instruments. Calibration is done on a rapid 2-day turnaround, repair times average 10 days, and we track all shipments until they are back safe in our customer's hands. All work is backed with a full warranty.

With our customers' needs always in mind, we manage the process, label all instruments, issue required reports and calibration certificates, keep historical records and inventory, and notify customers when calibration is due. As only one of the two authorized Datrend service centers in the U.S., we also provide firmware upgrades, battery reconditioning and manufacturer warranty service and upgrades. You can contact us directly to schedule an RMA for calibration, repair, or upgrades for Datrend products. To learn more, the table below outlines the full spectrum of our Datrend System services.

DATREND SYSTEMS CAPABILITIES

Datrend Instruments
Infusion Pump Analyzers
Pulse Oximeter Simulators
Safety Analyzer
Patient Simulator
NIBP Analyzers
 
Models
Infutest-Series (Including RSM Models)
Oxitest Series
ES-601
Accupulse
AMPS-1, FMS-3, MPS-2
General Capabilities
Datrend Authorized Service Center
Certificate of Calibration
Electronic Record Backup
Warranty
Firmware Upgrades
Calibration Method Current revisions of Datrend issued calibration procedures
Calibration Parameter
Electrical
Pressure
Infusion Flow
Calibration Reports Standard (NIST Traceable)
Out of Tolerance Conditions
Record Format
Paper
Electronic
Backup at Secure Offsite Location
Calibration Management
Inventory
Identify (Label)
Record Location
Schedule Calibration
Software Used Gage InSite (IndySoft)
Accreditations ISO/IEC 17025
Perry Johnson Laboratory Accreditation (PJLA)
Industry Standards
NIST Traceable
ANSI-Z540-1 Compliant
ISO 13485
Manufacturers Procedures
FDA
Turn Around Time 2 business days (calibration)
10 business days (repair)
Package Courier (Trackable Shipments) UPS
FedEx
Additional Services Provided
Calibration Notification
Repair
Firmware Upgrades
Sales of Accessories
Battery Reconditioning
Manufacturer Warranty Service and Upgrade

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