Serving as the exclusive authorized Eastern Service Center, covering 37 states, for biomedical engineering company Datrend Systems, Accuserve, Inc. provides calibration, firmware upgrades, and repair services for Infutest infusion pump analyzers (including RMS models), Oxitest pulse oximeter simulators, ES-601 safety analyzers and AMPS-1 patient simulators. In our ISO/IEC 17025:2017 PJLA accredited laboratory, highly trained technicians follow stringent OEM procedures for electrical, pressure, and flow calibration of these complex instruments. Calibration is done on a rapid 2-day turnaround, repair times average 10 days, and we track all shipments until they are back safe in our customer's hands. All work is backed with a full warranty.
With our customers' needs always in mind, we manage the process, label all instruments, issue required reports and calibration certificates, keep historical records and inventory, and notify customers when calibration is due. As only one of the two authorized Datrend service centers in the U.S., we also provide firmware upgrades, battery reconditioning and manufacturer warranty service and upgrades. You can contact us directly to schedule an RMA for calibration, repair, or upgrades for Datrend products. To learn more, the table below outlines the full spectrum of our Datrend System services.
DATREND SYSTEMS CAPABILITIES
Datrend Instruments |
Infusion Pump Analyzers
Pulse Oximeter Simulators
Safety Analyzer |
Patient Simulator
NIBP Analyzers
|
|
Models |
Infutest-Series (Including RSM Models)
Oxitest Series
ES-601 |
Accupulse
AMPS-1, FMS-3, MPS-2 |
|
General Capabilities |
Datrend Authorized Service Center
Certificate of Calibration
Electronic Record Backup |
Warranty
Firmware Upgrades |
|
Calibration Method |
Current revisions of Datrend issued calibration procedures |
Calibration Parameter |
Electrical
Pressure |
Infusion Flow |
|
Calibration Reports |
Standard (NIST Traceable)
Out of Tolerance Conditions |
Record Format |
Paper
Electronic |
Backup at Secure Offsite Location |
|
Calibration Management |
Inventory
Identify (Label) |
Record Location
Schedule Calibration |
|
Software Used |
Gage InSite (IndySoft) |
Accreditations |
ISO/IEC 17025:2017
Perry Johnson Laboratory Accreditation (PJLA) |
Industry Standards |
NIST Traceable
ANSI-Z540-1 Compliant
ISO 13485 |
Manufacturers Procedures
FDA |
|
Turn Around Time |
2 business days (calibration)
10 business days (repair) |
Package Courier (Trackable Shipments) |
UPS
FedEx |
Additional Services Provided |
Calibration Notification
Repair
Firmware Upgrades |
Sales of Accessories
Battery Reconditioning
Manufacturer Warranty Service and Upgrade |
|